What's New in Rotahr: Reports, a Manager Log Book, and Smarter CRM Emails

Running a restaurant, bar, or hotel means juggling a dozen small fires at once — a fridge that needs fixing, a labour cost that crept up without anyone noticing, a regular customer you keep meaning to thank. We've shipped a batch of updates aimed squarely at those everyday moments, not just the big headline features.

Here's what's new.

See labour cost vs revenue over time, not just this week

Most scheduling tools show you a single week's numbers and leave it at that. Rotahr's new Reports & Insights page tracks labour cost against revenue over 8, 12, or 26 weeks, so you can actually spot a trend before it becomes a problem — a slow creep in overtime, a labour percentage drifting past your target, a bad week that turns out to be part of a bad month.

If you run more than one venue, you'll also see a per-venue breakdown of labour cost and hours, so you know exactly which location needs attention instead of guessing from a blended average.

A manager log book that staff can actually use

We added a proper Manager Log Book — a shared place for shift notes, "86'd" items that are out of stock, and repair or maintenance issues. The difference from a HACCP checklist or a WhatsApp group: any staff member can log an issue themselves, and managers get notified immediately, not whenever someone happens to check a group chat.

Managers can also post running updates directly on an issue — "Called the repair company, they're out Tuesday at 2pm" — so the whole team can see where things stand without having to ask around.

Send CRM emails from your own inbox — with a scannable offer built in

If you've been using Rotahr's CRM to keep track of regulars, you can now connect your own Gmail so those emails go out from your real address instead of a generic no-reply one. Replies land in your actual inbox, and every email automatically includes your business name and contact details — no manual setup required.

We also added a Promo Offers tool that generates ready-made codes for the moments that matter most: a birthday drink, a "we miss you" offer for a customer who hasn't been back in a while, a thank-you for your regulars, or a welcome offer for a first-time visitor. Generate one, and it drops straight into a drafted email — QR code included, so staff can scan it at the till and confirm the redemption on the spot, no manual code-typing required. Offers can have an expiry date too, so a birthday offer doesn't get redeemed six months later.

Compliance warnings that actually match where you operate

Labour law isn't the same everywhere, so we made the rota's overtime warning region-aware. A business running in euros sees the EU Working Time Directive threshold; a UK business sees the UK Working Time Regulations; a US business sees the FLSA's 40-hour overtime threshold instead of a European rule that was never going to apply to them; Canadian and Australian businesses get their own defaults too. It's a small thing, but it matters if you're actually trying to stay compliant rather than just seeing a generic red flag.

Why this batch, specifically

None of these are flashy on their own. But together they're about the same thing: giving operators visibility and control over the stuff that quietly costs money or goodwill if it slips — labour creep, a fridge nobody called about, a regular customer who never hears from you, a compliance rule that doesn't even apply to your country. That's the job Rotahr is trying to do well.